How do I cancel the order I have placed?

You can cancel your order before it has been packed at our warehouse. If your order has already been shipped, you can refuse it at the time of delivery and refund will be processed into the source account, if order amount was paid online.

How do I create a Return Request?

You can create a Return in three simple steps

  • Tap on MyOrders
  • Choose the item to be Returned
  • Enter details requested and create a return request

I have created a Return request. When will the product be picked up?

Number of days to pickup a product may vary as per the Logistics team that will be assigned to pickup your product. The product will be picked anywhere between 4 – 7 days.

I have created a Return request. When will I get the refund?

Refund will be initiated after we receive the item at our warehouse and it passes quality check. Refund time depends on the mode of the refund

  • NEFT – Time taken for the product to reach us plus 3 to 5 business days
  • Online Refund – Time taken for the product to reach us plus 7 to 10 days
  • “My Cashback” – Time taken for the product to reach us plus 1 business day

Where should I self-ship the Returns?

You can send the return to any one of the following returns processing facilities depending on your location. Kindly do not send it to on any other address as the package would not be acceptable then.

 

FUTURELINKER

Address : 321-B-BLOCK JJ COLONY INDERPURI NEW DELHI-110012