At A Online Shop we understand your fashion needs and thus bring you over 2 new sales every day. However you need not lose heart if you do not like the fit, color or design. We at A Online Shop offer you best discounts for products especially handpicked for you from all over the world thus request you to activate returns within 7 days of delivery.
In case you need to return a product which is not satisfactory, you just need to give us a call on our customer care helpline +91 999 877 6754 , between 10:00 AM to 7:00 PM, 7 days a week or drop us a mail on email@example.com
- You can call us or e-mail us within 7 days from date of delivery
- Please mention Order number in subject line to help us quickly process your returns and ensure that the returned merchandize is unused, unworn, unwashed, undamaged and in saleable condition.
- Request you to cooperate and maintain the original packaging of return items including original FashionAndYou tags, shoeboxes and dust-bags.
- Please ensure that all the returned items are packed securely and safely to prevent any loss or damage during transit.
- Once your return has been authorized, please refer to the link in our email for the return shipping label which is mandatory and should be pasted on every single return packet.
- For all self-shipped returns, please ensure that your shipment reaches our warehouse within 10 days from date of raising the return request.
NON Refundable Categories
Following product categories fall under “No Return/Exchange”; unless there is an inherent damage/quality issue at the time of delivery due to amiss from our vendor’s side.
All sizing issue returns are refunded as store credits, which can be redeemed by you on any of the exciting sale events showcased on the website, within a span of one year.
Your refund amount only includes price of items of the returns accepted post validation by our quality team.
Your refund amount will not include any shipping charges or for/against any promotional vouchers used at the time of order.